From WIRED Innovation Insights, October 29, 2014
Blog by Paul Pluschkell, Kandy Founder and GENBAND Chief Strategy Officer
"With an emphasis on listening, user empathy, whole-brain thinking, collaboration, and experimentation, the design-thinking process that creates the real time enterprise will enable us to acquire greater skill sets in problem-finding, in analytical decision making, and in being creative, and innovative - in a whole new and exciting way. The real time enterprise of the future will be able to communicate with its employees and customers in context – at the right time, with the right people, in the right application. This is the future of enterprise communications."
Read more: http://insights.wired.com/profiles/blogs/contextual-communications-gamechanger#ixzz3HZhh0VVf